Heather A. Wade, ASQ-CCT, ASQ-CQA is a recognized metrology subject matter expert & internationally sought presenter. She excels at presenting useful and easy-to-implement practices. She is Editor of ASQ’s Metrology Handbook, 3rd Edition and is Past Chair of ASQ Measurement Quality Division. She is an A2LA ISO/IEC 17025 Lead & Technical accreditation assessor for calibration and test labs. A graduate of University of Michigan with a B.S. in Biology, Heather has worked as a microbiologist, filter test specialist, laboratory compliance officer, extraction chemist, and analytical chemist before moving full-time into metrology. She brings all her 30+ years of professional experience together to provide “Pain Relief for Measurement Headaches” for her consulting clients and for audiences everywhere.