March 24-26, 2026 | Music City Center in Nashville, TN

Global experience includes management of teams across 4 continents, spanning a variety of language and cultural barriers.

The work I enjoy most is bringing teams together across cultures and with varying backgrounds, to bring great, high quality and valued products & services to customers all over the globe.

A key component of that work is a focus on Continuous Improvement. While trained and experienced in a variety of tools and techniques, I also like to quote 4 simple rules to CI: “Make sure you know what the customer values. Go to Gemba. Respect the people that do the work. Kill the Waste.”

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Tuesday, October 21 | 9:00am - 10:00am
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Wednesday, October 22 | 11:00am - 3:00pm
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Tuesday, October 21 | 9:30 AM - 12:30 PM
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Tilli
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Boyd
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